Information collected by Optelec:
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages users access or visit, and information volunteered by the visitors (such as survey information and/or site registrations).

The information we collect is used to improve the content of our Web page and not shared with other organizations for commercial purposes.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an email to or by calling us at 1-450-677-1171, or writing to us at the below address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or requests for product demonstrations.

With respect to Ad Servers:
We do not partner with or have special relationships with any ad server companies.

If policy changes occur:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Optelec will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at 1-450-677-1171, or by writing us at the below address.

Customer information:
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mail to us at or by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers, transaction information. Consumers can have this information corrected by sending e-mail to , by calling us at the 1-450-677-1171, or by writing to us.

Protecting customer and Web site visitor information:
Optelec always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, and have appropriate security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Mailing Address

Optelec Canada
1812 Boulevard Marie-Victorin
Longueuil, Quebec J4G 1Y9
Phone: 1-450-677-1171
Fax: 1-450-677-1462

Website Issues

If you have encountered a problem or would like to report an error on the Optelec Website, please contact us via

Send us your message here.

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